KASS Terms of Use

Last updated: 9 October 2026

WELCOME TO KASS

KASS is a non-profit organisation supporting seniors and the community. Our website provides helpful information, resources and links to services.

We want the KASS website to be welcoming, useful, easy to understand and safe to use.

These Terms of Use explain the simple rules that apply when you visit or use the KASS website.

By using this website, you agree to these Terms of Use.

These Terms of Use apply to the KASS website. Some KASS programs, activities, memberships or services may have their own terms and conditions. Where separate terms apply, we will make them available to you.

SECTION 1: ABOUT THIS WEBSITE

The KASS website provides information, resources and links that may be useful to seniors, families, carers and the wider community.

As a non-profit organisation, KASS aims to support seniors and the community by helping people access useful information, resources and services.

We take reasonable care when preparing information for the website. However, information can change, and we cannot guarantee that everything on the website will always be complete or up to date.

SECTION 2: GENERAL INFORMATION ONLY

Information on the KASS website is provided for general information and assistance.

It is not intended to replace medical, legal, financial, emergency or other professional advice.

Everyone’s circumstances are different. If you need advice about your own situation, please speak with a suitably qualified professional or service provider.

If there is an emergency or someone is in immediate danger, please contact the appropriate emergency service.

SECTION 3: USING THE KASS WEBSITE

You are welcome to browse the KASS website and use its information and resources for personal and community purposes.

When using our website, please do not:

  • deliberately damage or interfere with the website;
  • attempt to gain unauthorised access to the website or its systems;
  • use the website for an unlawful purpose;
  • knowingly introduce viruses, malicious software or other harmful material;
  • misuse information obtained through the website; or
  • use the KASS name, logo or content in a way that falsely suggests KASS supports or endorses a person, organisation, product or service.

We want the website to remain a safe and useful resource for everyone.

SECTION 4: LINKS TO OTHER WEBSITES

The KASS website may contain links to government agencies, community organisations, charities, non-profit organisations, businesses and other external websites.

We provide these links to help people find information, resources and services that may be useful.

External websites are operated independently of KASS. KASS does not control their content, availability, privacy practices or security.

Providing a link does not necessarily mean that KASS endorses everything provided by that organisation or website.

Please take reasonable care when visiting another website, particularly before providing personal information, passwords, banking information or payment details.

SECTION 5: OTHER ORGANISATIONS AND SERVICES

As part of its community role, KASS may provide information about government services, non-profit organisations, community groups, programs, businesses, products or service providers that may be useful to seniors and the wider community.

Unless we clearly say otherwise, including an organisation, service, product or link on the KASS website does not mean that KASS operates, controls, guarantees or endorses that organisation, service or product.

We encourage you to make your own enquiries and decide whether a particular service, organisation or product is suitable for your needs.

If you purchase goods or services directly from another organisation, any agreement for that purchase is between you and that organisation, unless KASS clearly tells you otherwise.

SECTION 6: YOUR PRIVACY

KASS respects your privacy.

If you provide personal information through the KASS website, we will handle that information as described in our Privacy Policy and in accordance with applicable privacy laws.

Our Privacy Policy explains what personal information we may collect, why we collect it, how it may be used and disclosed, and how you can contact us about your personal information.

Please read the KASS Privacy Policy for more information.

SECTION 7: STAYING SAFE ONLINE

KASS encourages everyone to take normal security precautions when using websites, email, social media and other online services.

Be careful before providing personal information, passwords, banking information or payment details online.

If an email, message, telephone call or website seems suspicious or unexpected, stop and check before taking further action.

KASS may also provide general information and resources about online safety, scams and technology safety.

SECTION 8: WEBSITE AVAILABILITY

We try to keep the KASS website available and working properly.

Sometimes the website, or part of it, may be unavailable because of maintenance, technical problems or circumstances outside our reasonable control.

We cannot guarantee that the website will always be available or completely free from technical errors.

If you have difficulty accessing information on the website, you can contact KASS for assistance.

SECTION 9: COPYRIGHT AND WEBSITE CONTENT

Unless otherwise stated, original content created for the KASS website is owned by KASS. Other material may be used with permission or under other lawful arrangements.

You may view, download, save or print KASS content for your own personal and non-commercial use.

Material belonging to another organisation remains subject to that organisation’s copyright and any conditions that apply to its use.

Please contact KASS before reproducing, publishing or using KASS content for commercial purposes.

SECTION 10: OUR RESPONSIBILITY

KASS takes reasonable care when preparing information for this website.

However, information may change, and we cannot guarantee that all information will always be complete, current or suitable for your particular circumstances.

You should consider your own circumstances and, where appropriate, seek professional advice before relying on information provided through the website.

To the extent permitted by law, KASS is not responsible for any loss arising from your use of, or reliance on, information on this website or information provided by an external website.

Nothing in these Terms of Use excludes, restricts or changes any right or remedy that cannot lawfully be excluded, restricted or changed under the Australian Consumer Law or other applicable Australian law.

SECTION 11: ACCESSIBILITY AND ASSISTANCE

KASS wants its website and information to be as easy to use and accessible as reasonably possible.

We understand that some people may need extra assistance when using websites or accessing online information.

If you have difficulty reading, finding or accessing information on the KASS website, please contact KASS for assistance.

We welcome feedback about ways we can make our website easier for seniors and other members of the community to use.

SECTION 12: CHANGES TO THESE TERMS OF USE

We may update these Terms of Use when our website, programs, services or legal requirements change.

The latest version will be published on this page.

The date at the top of this page will show when these Terms of Use were last updated.

SECTION 13: AUSTRALIAN LAW

These Terms of Use are governed by the laws of New South Wales and the applicable Commonwealth laws of Australia.

SECTION 14: CONTACT KASS

If you have a question about these Terms of Use, information published on the website or the use of the KASS website, please contact KASS using the contact details provided on our website.

We will do our best to help you understand the information you need.

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